Blog
Ideas from the field
Short articles on website design, user research and building large platforms.
UX researchHow to run a good 30-minute user interview
A good interview reveals what numbers cannot, and thirty minutes is enough if you plan for it.
UX researchUsability testing with a small number of users
You do not need dozens of participants to find the major problems in your interface.
UX researchUser journey maps: where to start
A user journey map brings steps, feelings and friction points into one picture everyone can understand.
UX researchQuestions to avoid in user interviews
How you phrase a question can spoil the answer before it is given.
PlatformsDesigning roles and permissions in large platforms
In large platforms each role sees something different, and designing roles early saves a lot of rework.
PlatformsA good dashboard: what belongs on the first screen
The first screen of a dashboard decides whether users will rely on it every day.
PlatformsSmart notifications: when to alert and when to stay quiet
A good notification saves time; a bad one teaches users to ignore everything.
PlatformsHow to plan a data migration to a new platform
Migrating data from an old system is the riskiest part of moving to a new platform, and it needs planning before any code.
WordPressWhen WordPress is the right choice for your project
WordPress suits many projects, but it is not always the best choice.
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